
Published: 10th February 2025
Senior Scheduler
Permanent
West Midlands
Admin / Secretarial / Office Support
Overview
Job Opportunity: Senior Scheduler
Location: Oldbury, West Midlands, United Kingdom
Salary: Competitive
Job Type: Permanent, Full-Time
Benefits
Responsibilities
If you’re ready to take on this challenge, apply now—we’d love to hear from you!
Location: Oldbury, West Midlands, United Kingdom
Salary: Competitive
Job Type: Permanent, Full-Time
Benefits
- Annual Holiday: 22 days, increasing after 1 year of service to a maximum of 5 additional days.
- Long Service Awards: Celebrating continuous service at key milestones.
- Perkbox: Access perks like free coffees, cinema tickets, trips away, and more.
- Volunteer Day: Paid annual leave to support a worthy cause.
Responsibilities
- Manage resource planning to ensure maximum efficiency and productivity.
- Monitor weekly K.P.I. performance and address service failures with effective solutions.
- Conduct weekly audits of performance, addressing errors and providing feedback to your team.
- Deliver excellent customer service to residents and clients.
- Previous experience in a call centre environment.
- Familiarity with the maintenance industry.
- Strong ability to meet deadlines and work under pressure.
- Proven experience in people management and leadership.
If you’re ready to take on this challenge, apply now—we’d love to hear from you!
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