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Published: 10th February 2025

Scheduler

Permanent
Merseyside
Admin / Secretarial / Office Support

Overview

Job Title: Scheduler
Location: Merseyside
Salary: £26,000 per year

Benefits:
  • Annual Holiday: 22 days, increasing after 1 year of service to a maximum of 27 days.
  • Long Service Awards: Celebrate key milestones with continuous service rewards.
  • Perkbox: Enjoy perks like free coffees, cinema tickets, trips away, and much more.
  • Volunteer Day: One paid day annually to support a worthy cause.
The Role:
Join our team as a Scheduler in a fast-paced and dynamic environment. You will assist the operational team by scheduling and planning works in an efficient and organised manner, ensuring a top-quality service for our customers.

Responsibilities:
  • Deliver exceptional customer service to residents and customers.
  • Arrange and manage appointments for residents with tradespeople in an effective and cost-efficient manner.
  • Address customer queries and manage appointment changes.
  • Reschedule appointments using planning tools to maintain service efficiency.
  • Log current jobs in our job management system/database.
  • Collaborate with Supervisors and tradespeople to organise and schedule work seamlessly.
Requirements:
  • Proven experience in a call centre or similar customer service environment.
  • Ability to multitask while meeting deadlines and achieving targets.
  • Strong communication skills with a keen eye for detail.
Apply Now:
Looking for a new challenge in 2025? This is your opportunity to join a team that values efficiency, customer satisfaction, and teamwork. Submit your application today!
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Guy Smith
Principal Consultant
Let’s get to work?